HOW DO I PLACE MY ORDER?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!

The production and delivery times have been delayed by up to 15 business days than the time frame below. We truly apologize for this inconvenience and Thank you for your understanding and sympathy with us in this situation.

Keep in mind that we order on demand. Therefore we take about 3-5 business days to create our products then you should add shipping times on top of that. Basically, we do everything to get you your order in a timely fashion.

Kindly note that all our items are created manually. Therefore it can be that the end product you'll receive can slightly differ from our product photos. Please allow slight differences lining up at the seam since It's not possible to perfectly align patterns or images from front to back.

Keep in mind that we order on demand. Therefore we take about 3-5 business days to create our products then you should add shipping times on top of that.

DELIVERED

Total delivery time = Processing time + Shipping time

Processing Time: 2 – 6 business days (in regular seasons) or more depends on holiday seasons.

Domestic Shipping on USA:

Standard Shipping : Usually arrives in 5 - 8 business days.

Shipping carrier: UPS, USPS, DHL, EMS, Local Post.

Shipping Rates:

  • Standard Shipping: Order price $0.01 – $70.00 fixed rate $6.99.
  • Standard Shipping: Order price $71.00 – $100.00 fixed rate $8.99.
  • Standard Shipping: Order price $101.00 or more fixed rate $15.99.

International Shipping:
Estimated Ship Timelines:

  • Usually arrives in 6-18 business days.

Shipping Rates:

  • International Standard Shipping: Order price $0.01 – $70 fixed rate $12.99
  • International Standard Shipping: Order price $71.00 – $100.00 fixed rate $17.99
  • International Standard Shipping: Order price $101.00 or more fixed rate $25.99

WHERE OUR ITEMS ARE MADE: Almost all of our products are produced in the USA, our factory in the USA is overloaded. So we have to process your order in some countries out of the USA, please understand in this matter.

MY TRACKING NUMBER ISN’T WORKING.

Tracking numbers can take 2-3 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I NEED HELP WITH A LATE ORDER.

If your order has not arrived after 24 business days, please contact us for timely support.

PAYMENT

What type of payments do you accept?

We currently accept the following forms of payment:
- Credit Cards: We accept Visa, American Express, Mastercard, and Discover.
- PayPal: Choose to pay securely through PayPal using your debit card or credit card. Registration is free and easy. For more information, please visit www.paypal.com.

When will my card be charged?

Just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

I'D LIKE TO CANCEL MY ORDER

You can cancel your order within the first 24 hours of making a purchase by contacting our customer support team and requesting an order cancellation via support@deytee.com. After that time, the order is locked for processing and cannot be canceled.